UVdesk
Customizable Symfony‑based helpdesk platform for seamless customer support
- Stars
- 16,876
- License
- OSL-3.0
- Last commit
- 2 months ago
CSSActive
Best Customer Support & Helpdesk Tools
Explore leading tools in the Customer Support & Helpdesk category, including open-source options and SaaS products. Compare features, use cases, and find the best fit for your workflow.
10+ open-source projects · 10+ SaaS products
Top open-source Customer Support & Helpdesk
These projects are active, self-hostable choices for knowledge management teams evaluating alternatives to SaaS tools.
- Stars
- 5,243
- License
- AGPL-3.0
- Last commit
- 3 days ago
RubyActive
- Stars
- 3,927
- License
- AGPL-3.0
- Last commit
- 8 days ago
PHPActive
Erxes
Experience Operating System unifying marketing, sales, operations, and support
- Stars
- 3,862
- License
- Unknown
- Last commit
- 3 days ago
TypeScriptActive
Peppermint
Self-hosted ticketing system with markdown notes and Docker deployment
- Stars
- 2,841
- License
- Unknown
- Last commit
- 2 months ago
TypeScriptActive
Frappe Helpdesk
Open-source ticket management for streamlined customer support
- Stars
- 2,791
- License
- AGPL-3.0
- Last commit
- 4 days ago
VueActive
Most starred project
16,876★
Customizable Symfony‑based helpdesk platform for seamless customer support
Recently updated
3 days ago
Self-hosted, plugin-based experience management platform that replaces HubSpot, Zendesk, Linear, and Wix. Unify customer-facing teams, operations, and content in one customizable system.
Dominant language
TypeScript • 2 projectsExpect a strong TypeScript presence among maintained projects.
Popular SaaS Platforms to Replace
Understand the commercial incumbents teams migrate from and how many open-source alternatives exist for each product.
Crisp
Customer messaging platform with live chat, shared inbox, knowledge base, and AI chatbot
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Freshdesk
Customer support software for tickets, chat, and automation
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Help Scout
Customer support platform with shared inbox, knowledge base, and live chat
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
HelpDesk
AI-powered ticketing system for customer support teams
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Hiver
AI-first customer service platform that transforms your inbox into a ticketing system
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Intercom Customer Service Suite
AI Agent and next-gen helpdesk for automated customer service
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Most compared product
10+ open-source alternatives
Crisp centralizes conversations from channels like website chat, email, WhatsApp, and Messenger into a shared inbox, with an embeddable chat widget, customizable knowledge base, and a no-code AI chatbot builder for automation.
Leading hosted platforms
Frequently replaced when teams want private deployments and lower TCO.
Explore related categories
Browse neighbouring categories in Applications to widen your evaluation.
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