UVdesk
Customizable Symfony‑based helpdesk platform for seamless customer support
- Stars
- 17,245
- License
- OSL-3.0
- Last commit
- 3 months ago
CSSStable
Best Customer Support & Helpdesk Tools
Explore leading tools in the Customer Support & Helpdesk category, including open-source options and SaaS products. Compare features, use cases, and find the best fit for your workflow.
10+ open-source projects · 10+ SaaS products
Top open-source Customer Support & Helpdesk
These projects are active, self-hostable choices for knowledge management teams evaluating alternatives to SaaS tools.
- Stars
- 5,339
- License
- AGPL-3.0
- Last commit
- 1 day ago
RubyActive
- Stars
- 4,023
- License
- AGPL-3.0
- Last commit
- 2 days ago
PHPActive
Erxes
Experience Operating System unifying marketing, sales, operations, and support
- Stars
- 3,887
- License
- —
- Last commit
- 1 day ago
TypeScriptActive
Peppermint
Self-hosted ticketing system with markdown notes and Docker deployment
- Stars
- 2,895
- License
- —
- Last commit
- 4 months ago
TypeScriptStable
Frappe Helpdesk
Open-source ticket management for streamlined customer support
- Stars
- 2,866
- License
- AGPL-3.0
- Last commit
- 1 day ago
VueActive
Most starred project
17,245★
Customizable Symfony‑based helpdesk platform for seamless customer support
Recently updated
1 day ago
Complete ITIL-compliant IT operations portal featuring a customizable CMDB, helpdesk system, incident management, and document management with extensive extensibility through add-ons and web services.
Popular SaaS Platforms to Replace
Understand the commercial incumbents teams migrate from and how many open-source alternatives exist for each product.
Crisp
Customer messaging platform with live chat, shared inbox, knowledge base, and AI chatbot
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Freshdesk
Customer support software for tickets, chat, and automation
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
HelpDesk
AI-powered ticketing system for customer support teams
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Help Scout
Customer support platform with shared inbox, knowledge base, and live chat
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Hiver
AI-first customer service platform that transforms your inbox into a ticketing system
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Intercom Customer Service Suite
AI Agent and next-gen helpdesk for automated customer service
Customer Support & Helpdesk
Alternatives tracked
14 alternatives
Most compared product
10+ open-source alternatives
Crisp centralizes conversations from channels like website chat, email, WhatsApp, and Messenger into a shared inbox, with an embeddable chat widget, customizable knowledge base, and a no-code AI chatbot builder for automation.
Explore related categories
Browse neighbouring categories in Applications to widen your evaluation.
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- Bookmark Managers & Read-It-LaterSave, tag, and search links; clip pages to read later and organize collections.
- Content Management Systems (CMS)Platforms for managing website content and blogs with themes, plugins, and roles.