Crisp
Customer messaging platform with live chat, shared inbox, knowledge base, and AI chatbot
Open-Source Projects
Discover top open-source software, updated regularly with real-world adoption signals.
Discover top open-source software, updated regularly with real-world adoption signals.
Self-hosted ticketing system with markdown notes and Docker deployment
A responsive, self-hosted help-desk platform offering markdown-based ticket creation, file uploads, client history, and easy Docker or one-click deployment for teams of any size.
Peppermint is a responsive ticket management solution designed for help desks and service teams. It provides a markdown editor for ticket creation, supports file uploads, and maintains a searchable log of client interactions. Integrated notebook features let users add todo lists and knowledge‑base entries, keeping troubleshooting steps close at hand.
The application can be launched quickly with a Docker‑Compose file or managed via PM2, and a one‑click installer is available on the Linode Marketplace for Ubuntu/Debian. Its simple, logical workflow reduces onboarding time, while the UI scales from mobile devices to 4K screens, ensuring a consistent experience across environments.
Ideal for small to medium organizations that prefer on‑premise control over support data and want a cost‑effective alternative to commercial platforms like Zendesk or Jira.
When teams consider Peppermint, these hosted platforms usually appear on the same shortlist.
Looking for a hosted option? These are the services engineering teams benchmark against before choosing open source.
Internal IT support desk
Track employee requests, attach screenshots, and maintain a searchable history of issues.
Customer service ticketing for SaaS startup
Provide clients a portal to submit tickets, manage communications, and resolve issues without external subscription fees.
Project knowledge base
Use the markdown notebook to document troubleshooting steps and assign todo items across the team.
On-premise help desk for regulated industry
Keep all support data behind the firewall, meeting compliance requirements while using a responsive UI.
Yes, you can run it with Node.js and PM2, but Docker is the recommended and simplest deployment method.
No, Peppermint is self‑hosted and free to use; you only cover your own infrastructure costs.
It uses PostgreSQL, as defined in the Docker‑Compose configuration.
Back up the PostgreSQL volume (pgdata) regularly; standard PostgreSQL backup procedures apply.
Project at a glance
ActiveLast synced 4 days ago
