Crisp
Customer messaging platform with live chat, shared inbox, knowledge base, and AI chatbot
Open-Source Projects
Discover top open-source software, updated regularly with real-world adoption signals.
Discover top open-source software, updated regularly with real-world adoption signals.
Simple, beautiful ticket system for every support team
OpenSupports delivers a clean, self‑hosted ticketing web app that lets customers submit queries and staff manage them via an intuitive interface, with optional hosted service and API access.
When teams consider OpenSupports, these hosted platforms usually appear on the same shortlist.
Looking for a hosted option? These are the services engineering teams benchmark against before choosing open source.
Customer inquiry portal
Customers submit tickets through a web form; staff resolve issues within the dashboard, improving response times.
Internal IT support
Employees report technical problems; the IT team tracks, prioritizes, and closes tickets, centralizing support workflow.
SaaS onboarding assistance
New users raise setup questions; support staff guide them through onboarding, reducing churn.
CRM integration via API
Tickets are synced to a CRM system, providing a unified view of customer interactions across platforms.
Yes, it is released under the GPL‑3.0 license and can be used at no cost.
Absolutely. You can install it on your own servers using the provided installation guide.
Yes, the project creators offer a hosted service with official support for those who prefer not to manage infrastructure.
It uses MySQL as the primary database backend.
The application is built mainly with PHP and JavaScript.
Project at a glance
DormantLast synced 4 days ago
