ChatBot
AI chatbot builder to automate customer support and lead capture across channels
Open-Source Projects
Discover top open-source software, updated regularly with real-world adoption signals.
Discover top open-source software, updated regularly with real-world adoption signals.
Full-featured messaging platform for marketing, support, and sales
Source-available customer engagement platform combining live chat, help center, mailing campaigns, conversational bots, and video calls—an alternative to Intercom and Drift.
Chaskiq is a comprehensive messaging platform designed for teams who need marketing automation, customer support, and sales engagement in one system. Built with Ruby on Rails and React, it delivers an embeddable web messenger, help center, and campaign tools without the recurring costs of proprietary SaaS alternatives.
The platform centers on a powerful web chat widget featuring a rich text editor, video recording, real-time video calls via WebRTC, and third-party integrations including WhatsApp, Twitter DM, Slack, Calendly, and Zoom. Customer segmentation with custom attributes enables targeted messaging, while triggerable conversational bots and onboarding tours guide users through key workflows. The built-in help center supports multilingual content and can be deployed on custom domains.
Chaskiq exposes a GraphQL API with OAuth authorization, supports webhooks, and includes agent conversation routing with quick replies. Data protection features address GDPR compliance, and a composable roles system controls access. The dashboard architecture is extensible, allowing custom blocks that pull from external data sources. Deployment options include Docker and Heroku, with PostgreSQL and Redis as core dependencies.
When teams consider Chaskiq, these hosted platforms usually appear on the same shortlist.
Looking for a hosted option? These are the services engineering teams benchmark against before choosing open source.
Consolidated Customer Support
Replace multiple tools with unified chat, help center, and ticket routing to reduce agent context-switching and improve response times
Targeted Onboarding Campaigns
Segment users by behavior and trigger automated tours or bot conversations to increase feature adoption and reduce churn
Multi-Channel Sales Engagement
Connect WhatsApp, Twitter DM, and web chat into one agent dashboard with CRM integration for streamlined lead management
Self-Service Knowledge Base
Deploy a multilingual help center on a custom domain to deflect support tickets and empower customers with 24/7 answers
Chaskiq is released under AGPL-3.0-or-later with a Commons Clause. A commercial license is available for proprietary use without AGPL provisions.
Yes, Chaskiq offers one-click Heroku deployment. For full control, Docker images are available for self-hosted environments.
Chaskiq integrates with WhatsApp, Twitter DM, Slack, Calendly, Zoom, and Pipedrive CRM, with webhook support for custom integrations.
Yes, the web messenger includes video recording and real-time video calls via WebRTC protocol directly within chat conversations.
Ruby 2.6+, PostgreSQL 10+, and Redis 2.6+ are required. Modern browsers (Chrome 57+, Safari 10+, Firefox 52+) are supported on desktop and mobile.
Project at a glance
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