Attio
Flexible, data-driven CRM platform designed for startups and relationship-focused workflows
SuiteCRM
Enterprise‑grade CRM giving you full data control and customization.
SuiteCRM delivers a feature‑rich, enterprise‑ready CRM with multi‑currency, multi‑language, workflow automation and full data ownership, backed by a vibrant community and AGPL‑3 licensing.
Overview
Overview
SuiteCRM is an enterprise‑ready Customer Relationship Management platform that puts data ownership and customization at the forefront. Built on PHP, it supports multi‑currency, multi‑language, and a configurable workflow engine, making it suitable for businesses operating across borders.
Deployment & Community
The software is self‑hosted, allowing deployment on any standard web server with a relational database. An active community provides documentation, forums, and regular releases, while extensions can be added via the Extensions Directory. Security issues are handled through a dedicated response process, and a public roadmap outlines future enhancements.
Who Benefits?
Ideal for organizations that need a cost‑effective, highly customizable CRM without vendor lock‑in, and that can allocate technical resources for hosting and tailoring the platform to specific processes.
Highlights
Multi‑currency and multi‑language support
Configurable workflow engine
Extensible via extensions directory
Robust community‑driven support and documentation
Pros
- Full data ownership under AGPL‑3
- Highly customizable PHP codebase
- Active community and regular releases
- Built‑in multi‑currency and language handling
Considerations
- Self‑hosting requires PHP server management
- Advanced customizations may need developer expertise
- Feature set may lag behind some commercial CRMs
- Support primarily community‑based unless paid services are purchased
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Fit guide
Great for
- Businesses that need complete control over customer data
- Organizations requiring multi‑currency and multilingual CRM
- Teams that can leverage community contributions for extensions
- Companies preferring a cost‑effective, open‑source alternative to proprietary CRMs
Not ideal when
- Enterprises that demand 24/7 vendor‑managed support out of the box
- Users without technical resources to manage PHP hosting
- Companies that need a turnkey SaaS solution with no self‑maintenance
- Teams that require extensive built‑in AI analytics not yet available
How teams use it
Global sales team managing cross‑border deals
Track leads, quotes, and opportunities in multiple currencies and languages, ensuring accurate reporting across regions.
Customer support portal integration
Provide a self‑service portal linked to case management, reducing ticket resolution time.
Automated lead nurturing workflow
Trigger email campaigns and task assignments based on lead status changes, improving conversion rates.
Custom contract management module
Extend core CRM with bespoke contract fields and approval workflow, aligning with internal compliance processes.
Tech snapshot
PHP71%
JavaScript15%
Smarty7%
SCSS2%
CSS2%
HTML1%
Frequently asked questions
What licensing does SuiteCRM use?
SuiteCRM is released under the AGPL‑3.0 license, allowing free use, modification, and distribution with the same license.
Can I host SuiteCRM on my own servers?
Yes, SuiteCRM is a self‑hosted PHP application that can be deployed on any standard web server supporting PHP and a relational database.
How is community support provided?
Support is primarily offered through the public forums where developers and users share solutions; commercial support options are also available via partners.
Does SuiteCRM support multiple languages out of the box?
Yes, it includes multi‑language packs and a translation framework, and the community contributes additional language packs.
Is there a demo I can try before installing?
A fully functional demo instance is available on the SuiteCRM website for hands‑on evaluation.
Project at a glance
Active- Stars
- 5,243
- Watchers
- 5,243
- Forks
- 2,303
LicenseAGPL-3.0
Repo age12 years old
Last commitlast month
Primary languagePHP
Last synced 3 hours ago