Canny
Customer feedback and roadmap tool for collecting votes and prioritizing features
ClearFlask
Self‑hosted feedback platform for product teams, Docker ready.
ClearFlask lets product teams gather, vote on, and prioritize user feedback with a self‑hosted platform that runs via Docker or on AWS, offering flexible storage and email options.
Overview
Overview
ClearFlask is a feedback management tool that lets product teams collect ideas, let users vote, and prioritize road‑maps. It provides a web UI powered by NodeJS for server‑side rendering and a Tomcat API backend, giving a full‑stack experience without relying on third‑party SaaS services.
Flexible Deployment
You can launch a development instance in minutes with a single Docker Compose command that also spins up optional dependencies. For production, ClearFlask works with AWS services such as DynamoDB, S3, Elasticsearch, and SES, automatically picking up IAM credentials, or you can self‑host any compatible back‑ends like MySQL, MinIO, or OpenSearch. Email delivery is configurable via SMTP or SES, and SSL certificates are managed through Let’s Encrypt.
Managed Hosting Option
If you prefer not to maintain the infrastructure, ClearFlask offers a managed cloud hosting tier with scalable pricing, allowing you to focus on gathering feedback while the platform handles uptime and scaling.
Highlights
One‑click Docker Compose launch with all dependencies.
Pluggable back‑ends: DynamoDB, MySQL, Elasticsearch, S3/MinIO.
Built‑in email delivery via SMTP or AWS SES, with Let’s Encrypt SSL.
Optional managed hosting with scalable pricing.
Pros
- Fully open source, no vendor lock‑in.
- Flexible deployment on Docker, AWS, or on‑prem.
- Supports multiple storage and email providers.
- Simple quick‑start for development and testing.
Considerations
- Requires managing several external services for production.
- UI lacks some polish of commercial SaaS alternatives.
- Scaling and high‑availability need manual configuration.
- Documentation may be limited for advanced customizations.
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Fit guide
Great for
- Product teams that need full control over data.
- Companies with compliance requirements for self‑hosting.
- Developers comfortable with Docker or cloud infrastructure.
- Organizations looking to avoid recurring SaaS fees.
Not ideal when
- Non‑technical teams without ops expertise.
- Enterprises requiring out‑of‑the‑box support and SLA.
- Users needing advanced analytics dashboards.
- Projects that need native mobile SDK integrations.
How teams use it
User suggestion collection
Gather ideas from customers, allow voting, and identify high‑impact features.
Internal employee feedback portal
Provide a private space for staff to propose improvements and track implementation.
Roadmap prioritization
Use community votes to order upcoming releases and communicate status.
Feedback‑driven CI/CD triggers
Integrate new suggestions into development pipelines for automated triage.
Tech snapshot
TypeScript51%
Java44%
Shell2%
Mustache2%
JavaScript1%
HTML1%
Frequently asked questions
Which databases can ClearFlask use?
It supports MySQL/Aurora for relational storage and Elasticsearch/OpenSearch for search‑oriented data.
Can I use AWS services?
Yes, ClearFlask can connect to DynamoDB, S3, Elasticsearch, and SES, automatically detecting IAM credentials.
How is email handled?
Configure either an SMTP server or AWS SES via the server config; default is SES with a localstack placeholder.
Is there a hosted version?
ClearFlask offers managed cloud hosting with scalable pricing on its website.
Project at a glance
Active- Stars
- 409
- Watchers
- 409
- Forks
- 39
LicenseApache-2.0
Repo age4 years old
Last commit3 weeks ago
Primary languageTypeScript
Last synced yesterday